WHY ARE VAN BOOKINGS CONDUCTED THROUGH CAMPLIFY?
We use Camplify to ensure a simple, convenient, safe and secure transaction that includes insurance and 24/7 roadside assistance to all hirers. Camplify is the largest and most popular booking platform for campervan, motorhome and caravan hire in Australia. It is essentially the 'Airbnb' equivalent for campervan hire.
1. Click the 'Book Now' link which will redirect you to our Camplify listing.
2. Sign up for an account - you can use your email address or Facebook login.
3. Choose one of our vans and follow the prompts to submit your booking request.
4. We will accept your booking and then you are free to enter your payment details. A 50% deposit is due within 72 hours, the rest a week prior to your trip.
5. Relax and get ready for your trip! We will confirm the pick up details with you the week prior to your booking.
WHO CAN DRIVE THE VANS?
You must have a full driver's licence and be 21 years or older to drive our vans. We will require proof of licence when picking up the van.
WHAT HAPPENS IN THE UNLIKELY EVENT THAT I BREAK DOWN?
Your booking through Camplify includes insurance and 24/7 NRMA nationwide roadside assistance at no extra cost. If you break down, are involved in an unexpected accident or mistakenly leave the keys inside, call 1300 416 133 for immediate assistance.
IS A SECURITY BOND REQUIRED?
Yes - a $1000 security bond is required to complete the booking. You will not be charged this amount and it is only held on your credit card for the period of your booking. The full amount is returned to you unless in the event of an accident, if damage occurs (to the vehicle or its contents), if replacing lost items during the hire, refueling the van if it is not returned with a full tank or cleaning costs if the van is not returned in an acceptable state.
WHERE CAN I TAKE THE VAN?
The vans are 2WD and you can explore wherever you wish as long as it is not off-road. We would recommend looking on the Hipcamp website or downloading the WikiCamps app for great places to stay (campsites and free camping options). Visit our blog posts for some suggested places within QLD and the Northern NSW region.
WHAT IS THE MINIMUM HIRE PERIOD?
The minimum hire period is 3 days.
CAN I DROP THE VAN OFF IN A DIFFERENT LOCATION TO THE PICK UP DESTINATION?
No, the vans must be picked up and dropped off at our location in Brisbane. We are a centrally located Brisbane suburb which is a great and convenient spot to start exploring QLD and Northern NSW.
ARE THERE SET PICK UP AND DROP OFF TIMES?
We will do our best to accommodate the times that suit you. However if there is a back-to-back booking, we will ask that you return the van before 3pm on the last day of your booking.
DO I NEED A POWERED CAMPSITE?
No - our vans are fully equipped for off-grid camping. The solar panels (along with driving the van) will charge up the second leisure battery which is sufficient for powering all electrics including the fridge, internal lights, the HDTV, inbuilt bluetooth speakers and power sockets. So do not worry about having a flat battery and not being able to start the van!
ARE THE VANS PET FRIENDLY?
Yes all our vans are pet friendly with an associated small pet fee.
DO I NEED TO PAY FOR TOLL ROADS OR FINES?
Yes - if you choose to drive via any toll roads, you will be billed for these. Luckily, the Brisbane region and its surrounds has excellent non-toll highways that will get you to your destination in no time at all. This is the same case if you receive a parking ticket or speeding fine - you are liable to pay for these.
DO I NEED TO CLEAN THE VANS?
Please return the van in the same condition as the beginning of hire.